Privacy Policy

Welcome to our online platform provided by Auto Net Plus - Paris. This policy outlines how we collect, use, protect, and handle your personal information when you use this service. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our site, such as when you fill out forms to inquire about our services or book appointments. This information may include your name, contact details (though we will only provide a physical address for contact regarding this policy), and details related to the automotive services you are interested in.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar tracking technologies to help us understand how you use our service and improve your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage the automotive cleaning services you request.
• To communicate with you about your inquiries, bookings, or our services.
• To improve our online platform and the services we offer.
• To understand how users interact with our site.
• To comply with legal obligations.

Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

• The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., when you book a service).
• The processing is necessary for compliance with a legal obligation we are subject to.
• The processing is necessary for the purposes of our legitimate interests (e.g., improving our services and website), provided these interests do not override your fundamental rights and freedoms.
• Where required by law, we will obtain your consent for specific processing activities (e.g., for certain types of marketing communications or the use of non-essential cookies).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or providing our services, subject to strict confidentiality agreements. We may also disclose your information if required by law or in response to a valid legal process.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your personal data.
• The right to request restriction of processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability (receiving your data in a structured, commonly used format).
• The right to withdraw consent at any time where we rely on consent to process your personal data.
• The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by mail at:

Auto Net Plus - Paris

150 Rue de Charonne

Paris, Île-de-France, 75011

France